LinSublim Privacy Policy (GDPR Focused)
LinSublim (“LinSublim,” “we,” “us,” or “our”) respects the privacy of its users (“you” or “your”). This Privacy Policy describes how we collect, use, and disclose your personal data when you use the LinSublim website, mobile applications, online courses, workshops, live classes, and other services (collectively, the “Services”).
1. Data We Collect:
We collect several types of data when you use the Services:
- Account Information: When you register for an account, we collect your name, email address, and password (hashed and salted).
- Usage Data: We collect data about your use of the Services, such as the lessons you access, the time you spend using the Services, and your progress. This data may include IP address, browser type, device information, and operating system and is required to also secure our server and website form attacks.
- Survey Data: We may offer optional surveys before registration, before lessons, and after lessons. These surveys may collect data about your stress levels, interpersonal relationships, pain levels, tolerance to ambiguity, depression, anxiety, medical information (optional), pain points, changes you experience during/after lessons, and your overall experience. You choose the information you provide.
- Personally Identifiable Information (PII): You may optionally provide additional information about yourself, such as age and other identifying details.
- Medical Conditions - You may optionally provide additional medical information and data during group lessons, individual consult and/or email communication. This information is solely used so we can adapt and provide you with relevant lessons to follow including giving cues during online lessons so you are more at ease and comfort.
2. Use of Data:
We use the data we collect for the following purposes:
- To provide and improve the Services: We use your data to operate, maintain, and improve the Services. This includes personalizing your experience and providing you with the content and features that are most relevant to you. Including keeping track of your improvements through time.
- To analyze and understand user behavior: We use your data to analyze trends and user behavior to improve the Services.
- To conduct research: We may use anonymized data to conduct research on the effectiveness of the LinSublim method for various conditions.
- To send you marketing communications: With your consent, we may use your email address to send you marketing communications about LinSublim products and services. You can opt out of these communications at any time.
- To comply with legal obligations: We may use your data to comply with legal obligations, such as responding to court orders or subpoenas.
3. Legal Basis for Processing Data (GDPR):
We process your data based on the following legal grounds under the General Data Protection Regulation (GDPR):
- Consent: For some purposes, we will ask for your explicit consent to process your data. You can withdraw your consent at any time by contacting us. Note that withdrawing your consent means that you no longer be able to access the application and refunds are no longer possible.
- Contractual Necessity: We need to process your data to fulfill our contractual obligations to you, such as providing you with access to the Services.
- Legitimate Interests: We may process your data for our legitimate interests, such as improving the Services, conducting research, and sending you marketing communications (with your consent).
4. Data Sharing and Disclosure:
We strive to minimize the data we share with third parties. We may share your data with third-party service providers who help us operate and improve the Services such as the hosting company where our servers are located at. These service providers are contractually obligated to keep your data confidential and secure.
We may also disclose your data if required by law or to protect the rights, property, or safety of ourselves or others.
5. Data Security:
We take reasonable steps to secure your data against unauthorized access, disclosure, alteration, or destruction. However, no security system is perfect, and we cannot guarantee the perfect security of your data.
6. Data Retention:
We will retain your data for as long as necessary to fulfill the purposes described in this Privacy Policy, unless a longer retention period is required or permitted by law. Most data will be available for the duration of your account.
7. Your Rights:
Under the GDPR, you have certain rights regarding your data. These rights include:
- The right to access your data: You have the right to request a copy of the data we hold about you.
- The right to rectification: You have the right to request that we correct any inaccurate data we hold about you.
- The right to erasure: You have the right to request that we erase your data.
- The right to restrict processing: You have the right to request that we restrict the processing of your data.
- The right to data portability: You have the right to request that we transfer your data to another controller.
- The right to object to processing: You have the right to object to the processing of your data.
You can exercise these rights by contacting us at [Insert Contact Information Here].
8. Children’s Privacy (Continued):
If you are a parent or guardian and you believe your child has provided us with personal data, please contact us. If we become aware that we have collected personal data from a child under the age of 18 without verification of parental consent, we will take steps to remove that information. Creation of an account on our system implies parental consent.
9. International Data Transfers:
Your data may be transferred to and processed in countries other than your own, where data protection laws may be different from those in your country. We will take steps to ensure that your data is transferred in accordance with applicable law and that it is adequately protected. The current corporation resides in Romania, Europe. The Server, email and other service providers can be located within the European Union and in the USA.
10. Third-Party Links:
The Services may contain links to websites or online services that are not owned or controlled by LinSublim (“Third-Party Sites”). We are not responsible for the privacy practices of any Third-Party Sites. We encourage you to review the privacy policies of any Third-Party Sites you visit.
11. Changes to this Privacy Policy:
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on the Services.
12. Contact Us:
If you have any questions about this Privacy Policy, please contact us at contact+privacy@linsublim.com.
13. Important Note:
This Privacy Policy is intended to provide information about our data practices in accordance with the GDPR. You should also refer to our Terms and Conditions for additional information about your use of the Services.
Cookies and Similar Technologies:
We use cookies and similar technologies, such as web beacons and pixel tags, to collect data about your use of the Services. Cookies are small data files that are stored on your device when you visit a website. They are used to track your use of the website and to remember certain information about you.
We use the following types of cookies:
- Essential Cookies: These cookies are necessary for the Services to function properly. They allow you to navigate the Services and access essential features.
- Analytics Cookies: These cookies allow us to track and analyze your use of the Services. This information helps us improve the Services and provide you with a better user experience.
We do not use the following:
- Marketing Cookies: These cookies may be used to deliver targeted advertising to you on other websites.
You can control your cookie preferences through your browser settings. Most browsers allow you to block or delete cookies. However, blocking cookies may limit your ability to use certain features of the Services.
Do Not Track Signals:
Some web browsers may transmit “Do Not Track” signals to websites. We currently do not take action in response to Do Not Track signals.
14. Warranty Disclaimer
NO WARRANTIES: LinSublim DOES NOT WARRANT the accuracy, completeness, reliability, or timeliness of the information or content displayed on the Services. The Services are provided “as is” and “as available” without warranties of any kind, express or implied. LinSublim disclaims all warranties, express or implied, including but not limited to the implied warranties of merchantability, fitness for a particular purpose, and non-infringement.
15. Limitation of Liability:
IN NO EVENT SHALL LinSublim BE LIABLE FOR ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL, PUNITIVE, OR CONSEQUENTIAL DAMAGES (INCLUDING, BUT NOT LIMITED TO, DAMAGES FOR LOSS OF PROFITS, LOSS OF DATA, OR BUSINESS INTERRUPTION) ARISING OUT OF OR IN CONNECTION WITH THE USE OF THE SERVICES, EVEN IF LinSublim HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.
16. Entire Agreement
These Terms and Conditions and the Privacy Policy constitute the entire agreement between you and LinSublim regarding your use of the Services and supersede all prior or contemporaneous communications and proposals, whether oral or written.
17. Governing Law
These Terms and Conditions and the Privacy Policy shall be governed by and construed in accordance with the laws of Brasov, Romania, without regard to its conflict of laws principles.
18. Dispute Resolution
** Any dispute should be resolved amiably and via direct communication before escalating to the governing law.**
19. Severability
If any provision of these Terms and Conditions or the Privacy Policy is held to be invalid or unenforceable, such provision shall be struck and the remaining provisions shall remain in full force and effect.
20. Contact Us
If you have any questions about these Terms and Conditions or the Privacy Policy, please contact us at legal@linsublim.com.
This comprehensive approach incorporates essential elements for your LinSublim Terms and Conditions and Privacy Policy, addressing user conduct, data privacy (focused on GDPR), cookies, warranty disclaimers, and legalities.